Get in Touch With Us
If something on this site raised a question, if you spotted an error in one of our reviews, or if you represent a crypto casino and want to discuss a listing, this page explains how to reach us and what happens next.
How to Contact Us
Email is the most direct route to our team. We read every message personally and aim to reply within two working days. Write to us at [email protected].
A few lines of context in your opening message helps us get to the right answer faster — let us know which site or page you're writing about, and what you need from us.
What You Can Write to Us About
We hear from a wide range of readers. The most common reasons people get in touch are listed below:
- Accuracy and corrections — Our reviews of crypto casinos like LuckyRollers, BetPanda, CoinCasino and others are researched carefully, but bonus terms, coin support and features change. If you spot something that looks out of date or wrong, please flag it. We take factual accuracy seriously and will investigate every report.
- General content questions — Not sure how a wagering requirement works, or what "no KYC" means in practice for a US player? If our existing pages haven't answered it, ask us directly.
- Site feedback and suggestions — If there's a topic you'd like us to cover — a specific coin, a new casino category, or a question about how offshore crypto gambling works in your state — we want to hear it. Reader input shapes what we research next.
- Partnership and commercial enquiries — If you represent a crypto casino or an affiliated business and want to explore how we work with operators, introduce yourself and outline what you have in mind. Note that commercial relationships do not influence editorial rankings on this site — our placements reflect independent assessment, not paid placement.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention it in your message and we will point you toward the right resources. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available 24 hours a day.
What to Expect After You Email
Every message is read by a member of our editorial team — not a bot, not an auto-responder. We aim to reply within two working days. During busier periods it may take a little longer, and we appreciate your patience. You will always receive a real response.
If you are flagging a factual error, we will check it against our sources. If a correction is warranted, we update the relevant page and note the change. We do not quietly edit and pretend an error never existed.
A Note on Our Editorial Standards
BTC Casinos reviews and compares offshore crypto casinos for US players. Every option we cover is researched for coin support, bonus terms, licensing status, payout speed, and game variety. Our rankings are editorially independent — we may earn commission when a reader visits a listed casino, but that relationship does not determine position in our lists.
All crypto casinos reviewed on this site operate offshore and are not licensed by any US regulator. They sit in a legal grey area for most US players. We present this plainly because we believe readers deserve an honest picture, not a glossy one. If our coverage of the legal landscape or responsible gambling resources could be improved, that's exactly the kind of feedback we want.
You can read more about the sites we compare, including how we assess new entrants to the market, across the rest of this site. If you're researching options beyond the crypto casino space, our best non-GamStop casinos page covers a related category worth knowing about.
Age and Responsible Gambling Reminder
All content on this site is intended for adults aged 18 or over — or 21 or over where that is the applicable state minimum. Gambling carries real financial risk, and crypto gambling adds the additional risk of asset price volatility. If gambling is causing you concern, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators — that's something we consider it our responsibility to say clearly, not bury.
Thank you for visiting. We look forward to hearing from you.